FAQs

FAQs

General information

LuxDrive combines luxury, flexibility, and personalized service. We focus on premium cars, free online booking, and door-to-door service across Dubai to provide a seamless experience from start to finish.

Our operations are based in Dubai, serving clients across the city with delivery and collection options.

While our main base is in Dubai, we arrange rentals and deliveries within Dubai only.

FAQs

Booking & Payments

Yes! Booking with LuxDrive is completely free. Simply fill out the form with your preferred car, name, and dates, our team will contact you to confirm and finalize your booking.

We accept major credit cards, debit cards, and cash upon vehicle handover. Bank transfer options are also available for corporate clients.

Yes, a refundable security deposit may apply depending on the car model. It’s returned within 7–14 business days after ensuring no fines or damages.

FAQs

Rental & Usage

You’ll need a valid driving license, Emirates ID (or passport with visa page if you’re a tourist), and a valid credit or debit card.

Yes. Tourists can rent using their home country’s license or an international driving permit (IDP) recognized in the UAE.

Each vehicle has a specific mileage limit depending on the rental type (daily, weekly, or monthly). Our team will provide full details before confirmation.

FAQs

Support & Assistance

No worries, LuxDrive provides 24/7 roadside assistance anywhere in the UAE. Just contact our support team, and help will arrive immediately.

Late returns may incur additional hourly or daily charges depending on the delay duration. We always recommend notifying us in advance if you need to extend your rental.

You can reach us anytime through our website contact form, WhatsApp, or by phone. Our team is available 24/7 to assist you with bookings, extensions, or emergencies.